Job Title
Financial Manager

Department
Management

Reporting to
Johann (Initially also to directors with regards to company financial matters)

Management level
Senior

Duties and Responsibilities

• Providing and interpreting financial information.
• Developing financial management mechanisms that minimize financial risk.
• Managing a company's financial accounting, monitoring and reporting systems
• Monitoring and interpreting cash flows and predicting future trends.
• Managing budgets.
• Liaising with auditors to ensure annual monitoring is carried out.
• Producing accurate financial reports to specific deadlines
• Keeping abreast of changes in financial regulations and legislation.
• Researching and reporting on factors influencing business performance.
• Conducting reviews and evaluations for cost-reduction opportunities.
• Developing external relationships with appropriate contacts, e.g. auditors, solicitors, bankers and statutory organisations such as SARS.

Job Requirements

• People management skills
• Presentation skills
• Advanced computer literacy (MS Office packages)
• Ability to work under pressure
• Planning and organising skill
• Assertiveness
• Persuading and influencing skills
• Excellent communication [incl Business writing]skills
• Building and maintaining relationship skills
• Numerical and analytical skills
• Good attention to detail
• Project management skills
• Keeping abreast of changes in financial regulations and legislation
• Strong process and administrative rigour.

Education and Qualifications

• Matric
• Tertiary Education B Com or Accounting degree
• Actuarial and Financial subjects passed will be advantageous
• Articles already completed
• FAIS accreditation will be advantageous
• At least 5 years work experience

Behavioural / Soft Competencies

• Customer service orientated.
• Results driven.
• Planner and organiser who can Multi-task.
• Excellent written and verbal communication.
• Ability to perform under pressure.
• Must be able to process high volume with high attention to detail.
• Prepare accounting reports.
• Figure orientated.
• Strong process and administrative rigour.

Working Environment & Travel

• Open plan environment.
• Offices are located in Techno Park, are spacious and have facilities on the premises for snacks / lunch.
• Nice outdoor areas for breaks.

Working hours
08H00 to 17H00 Monday to Friday (No flexi-time.)

Corporate Cultural Fit Factors
Young and interesting mix of individuals. We have a flat structure where everyone is seen as their own manager - Adept values people with initiative, and inner drive to succeed.

Salary Range
To be discussed during interview stage.

Fill in the form below or email your CV to cv@adept.co.za.
Only shortlisted candidates will be notified.

(* required fields)

Job Title
Senior Debtors Clerk

Department
Accounts

Reason for Vacancy
New Position

Reporting to
Debtors Manager

Main Purpose of the Position
Assisting of debtors clerks and efficient and timeous collection of dept.

Management Level and Details of the Management Component of this role if applicable.
N/A, Not a management level.

Duties and Responsibilities

• 100% accuracy of client information on AIMS.
• 100% accuracy on sales auditing.
• 5 legacy audits per day.
• New audits to be done within the month it was added.
• 90% of monthly current debt (0 – 30 days) collected.
• Less than 10% outstanding debt older than 60 days.
• Less than 5% is handed over to attorneys.
• 100% compliance with all procedures.
• Procedures developed for all critical debtors functions.
• Average turnaround time on tickets of 1 business day.
• Zero customer complaints due to unprofessional behaviour.
• Conduct monthly 1 hour on the job training with subordinates on problem areas identified to increase department performance.
• 80% score obtained on quarterly climate survey.

Job Requirements
At least 5 years' experience with Debtors function, very experienced in collections.
Knowledge of ICT industry will be beneficial.
Skills in an Accounting package and CRM system is required.
Intermediate or Advanced Microsoft Excel skills required.

Education and Qualifications
Grade 12 certificate.
Diploma/Degree in Accounting.

Behavioural / Soft Competencies

• Customer service orientated.
• Results driven.
• Excellent written and verbal communication.
• Ability to perform under pressure.
• Strong process and administrative rigour.
• Ability to work in a team, whilst remaining individually accountable for achieving performance standards.

Working Environment & Travel

• Open plan environment.
• Offices are located in Techno Park, are spacious and have facilities on the premises for snacks / lunch.
• Nice outdoor areas for breaks.

Working hours
08H00 to 17H00 Monday to Friday (No flexi-time.)

Corporate Cultural Fit Factors
Young and interesting mix of individuals. We have a flat structure where everyone is seen as their own manager - Adept values people with initiative, and inner drive to succeed.

Salary Range
To be discussed during interview stage.

Fill in the form below or email your CV to cv@adept.co.za.
Only shortlisted candidates will be notified.

(* required fields)

Job Title
Administration Consultant

Department
Admin

Reporting to
Operations Manager

Purpose of the Role
Point of contact for all admin related queries and tasks.

Management Level and Details of the Management Component of this role if applicable.
N/A, Not a management level.

Duties and Responsibilities

• 100% accuracy of client information on AIMS.
• 100% recording of interaction with clients on Cerberus.
• 100% compliance with all policies and procedures
• Receive Telkom order numbers for non-problematic applications within 5 working days.
• Resolve all non-problematic tickets relating to Telkom transfers, Installations and cancellations within 20 working days of receiving order number.
• Respond to all assigned tickets within 48 hours.

Job Requirements

• At least 1 year experience within an administrative function, very experienced in telephonic interactions with clients.
• Intermediate or Advanced MS Office skills.
• Knowledge of ICT industry will be beneficial.

Education and Qualifications
Grade 12 certificate.
PA/Secretarial or administrative qualification will be highly beneficial.

Behavioural / Soft Competencies

• Customer service orientated.
• Results driven.
• Excellent written and verbal communication.
• Ability to perform under pressure.
• Strong process and administrative rigour.
• Patience and conflict resolution skills.

Working Environment & Travel

• Open plan environment, team of 8 in accounts department.
• Offices are located in Techno Park, are spacious and have facilities on the premises for snacks / lunch.
• Nice outdoor areas for breaks.

Working hours
08H00 to 17H00 Monday to Friday (No flexi-time.)

Corporate Cultural Fit Factors
Young and interesting mix of individuals. We have a flat structure where everyone is seen as their own manager - Adept values people with initiative, and inner drive to succeed.

Fill in the form below or email your CV to cv@adept.co.za.
Only shortlisted candidates will be notified.

(* required fields)

Job Title
Accounts / Debtors Clerk

Department
Accounts

Reason for Vacancy
Resignation

Reporting to
Johann Smit, Operational Manager

Main Purpose of the Position
Dealing with debtors - ensuring customers pay on time and negotiating re-payment plans where necessary.

Duties and Responsibilities

• Manage Debtor accounts and ensure payment of outstanding invoices.
• Keep records of all communication customers.
• Resolve all problems for clients pertaining to invoices, proof of delivery, credit notes, and liaise internally to progress any problems that are being handled in any other department.
• Reconcile accounts and report to management on outstanding issues and inform them early of potential debtors problems.

Management Level and Details of the Management Component of this role if applicable.
N/A, Not a management level.

Behavioural / Soft Competencies / Abilities

• Service / customer orientated, strong drive to perform and achieve results.
• Ability to perform under pressure.
• Ability to multi-task.
• Relationship building and teamwork skills.
• Attention to detail with strong process and administrative rigour.

Education and Qualification

• Matric / Grade 12 certificate.
• Relevant Financial qualification (Diploma or Degree.)

Details of Experience Required

• Minimum 2 years debtors experience.
• Must be computer literate with strong Excel skills.
• Knowledge of accounting software packages.

Working Environment & Travel

• Open plan environment, team of 8 in accounts department.
• Offices are located in Techno Park, are spacious and have facilities on the premises for snacks / lunch.
• Nice outdoor areas for breaks.

Working hours
08H00 to 17H00 Monday to Friday (No flexi-time.)

Corporate Cultural Fit Factors
Young and interesting mix of idividuals. We have a flat structure where everyone is seen as their own manager - Adept values people with initiative, and inner drive to succeed.

Fill in the form below or email your CV to cv@adept.co.za.
Only shortlisted candidates will be notified.

(* required fields)

Job Title
Key Accounts Manager

Department
Technical

Reason for Vacancy
New position

Reporting to
Operational Manager

Main Purpose of the Position
Responsible for leading, growing and managing Adept's client base.

Duties and Responsibilities

• Cultivate and maintain relationships with clients to develop and drive new opportunities.
• Responsible for client satisfaction through managing client expectations, regular interaction and follow-ups and resolving issues.
• Oversee sales strategies and ensure achievement of targets.
• Maintain a working knowledge of all products, services and solutions offered by Adept, in order to match client needs with our solutions and offering.
• Monitor solution delivery time.
• Represent Adept at networking or industry related functions.
• Work closely with IT Department to ensure successful implementation of project plans and/or service delivery.
• Regular and proactive progress reporting.

Management Level and Details of the Management Component of this role if applicable
Middle Management.

Behavioural / Soft Competencies / Abilities

• Service/customer orientated – providing customers with superior service at all times and be an Adept ambassador.
• Excellent written and verbal communication skills for professional interaction with clients at all times.
• Strong organisational skills with an ability to manage competing client demands.

Education and Qualification

• Matric/ Grade 12 certificate.
• A degree in IT or Engineering.

Details of Experience Required
At least 5 years relevant Client Services Lead experience in a senior role.

Working Environment & Travel

• Open plan environment.
• Offices are located in Techno Park, are spacious and have facilities on the premises for snacks/lunch.
• Nice outdoor areas for breaks.

Working hours
08H00 to 17H00 Monday to Friday (No flexi-time.)

Corporate Cultural Fit Factors
Young and interesting mix of individuals. We have a flat structure where everyone is seen as their own manager - Adept values people with initiative, and inner drive to succeed.

Other Important Information if applicable

• Business acumen and entrepreneurial spirit.
• Strong presentation and Negotiation skills.
• Passionate about sales.
• Technical flair for operating systems, desktop deployment, system administration and technical architecture.
• Analytical skills regarding technical and project management issues.

Salary Range
To be discussed during interview stage.

Fill in the form below or email your CV to cv@adept.co.za.
Only shortlisted candidates will be notified.

(* required fields)

Job Title
Call Centre Support Technician.

Department
Technical

Reason for Vacancy
Company growth

Reporting to
Call Centre Supervisor and Call Centre Manager.

Main Purpose of the Position
Responsible and accountable for providing an overall Customer Care Support service to home and business clients telephonically, and via e-mail.

Duties and Responsibilities

• Logging of calls on the Helpdesk system.
• Follow up on successful closure of calls.
• Provide 1st and 2nd Line user support (assistance over the telephone to remedy simple calls.)
• Incidents are logged, tracked and reported on CRM system.
• Problems are logged, tracked and reported on CRM system.
• Providing support on all Business areas of support on products and solutions.

Management Level and Details of the Management Component of this role if applicable
N/A - Entry level role.

Behavioural / Soft Competencies/ Abilities

• Service/customer orientated, strong drive to perform and achieve results.
• Ability to perform under pressure.
• Ability to multitask.
• Relationship building and teamwork skills.
• Attention to detail with strong process and administrative rigour.

Education and Qualification
Matric/Grade 12 Certificate.
A+ or N+ would be beneficial, or any other IT related certificates, diploma or degrees.

Details of Experience Required
Computer literate (Internet,MS Office Suite.)
Any previous call centre experience will be highly beneficial.

Working Environment & Travel

• Open plan environment.
• Offices are located in Techno Park, are spacious and have facilities on the premises for snacks/lunch.
• Nice outdoor areas for breaks.

Working hours
No flexitime, day shifts and weekend shifts on rotational basis.

Corporate Cultural Fit Factors
Young and interesting mix of individuals. We have a flat structure where everyone is seen as their own manager - Adept values people with initiative, and inner drive to succeed. Only candidates with strong business ethics will be considered.

Other Important Information if applicable
Excellent communication skills.
Strong administration skills.
Ability to communicate fluently in both English & Afrikaans, to give our customers the highest level of service.

Salary Range
To be discussed at interview stage. Please indicate salary expectations

Fill in the form below or email your CV to cv@adept.co.za.
Only shortlisted candidates will be notified.

(* required fields)

Job Title
Software Developer

Department
Development

Reason for Vacancy
Growth

Reporting to Technical Director

Main Purpose of the Position
In our environment, a software developer's primary responsibility is to develop, enhance and maintain software systems for company or customer use. Secondary responsibilities are skills transfer to colleagues, investigating new development technologies and methodologies, and achieving personal development goals.

Duties and Responsibilities

• Defines objectives by analyzing user requirements, envisioning system features and functionality.
• Designs and develops user interfaces to internet/intranet applications by setting expectations and features priorities throughout development life cycle; determining design methodologies and tool sets; completing programming using languages and software products; designing and conducting tests.
• Recommends system solutions by comparing advantages and disadvantages of custom development and purchase alternatives.
• Integrates applications by designing database architecture and server scripting; studying and establishing connectivity with network systems, search engines, and information servers.
• Creates multimedia applications by using authoring tools.
• Completes applications development by coordinating requirements, schedules, and activities; contributing to team meetings; troubleshooting development and production problems across multiple environments and operating platforms.
• Supports users by developing documentation and assistance tools.
• Updates job knowledge by researching new internet/intranet technologies and software products; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Behavioural / Soft Competencies/ Abilities

• Enjoys staying abreast of new technological developments that could improve the way of doing business.
• Ability to perform under pressure.
• Results orientated.
• Attention to detail with strong process and technical rigour.
• Ability to work in a team and individually.

Advantages

• Proficiency in Java or Scala programming.
• Experience with SQL databases.
• Experience with Web development.

Education and Qualification
a B Degree in Computer Science or Software Engineering as major.

Details of Experience Required
While not required, previous experience in similar role will be advantageous.

Working Environment & Travel

• Open plan environment.
• Offices are located in Techno Park, are spacious and have facilities on the premises for snacks/lunch.
• Nice outdoor areas for breaks.

Working hours
08H00 to 17H00 Monday to Friday.

Corporate Cultural Fit Factors
Young and interesting mix of individuals. We have a flat structure where everyone is seen as their own manager - Adept values people with initiative, and inner drive to succeed.

Salary Range
To be discussed at interview stage.

Fill in the form below or email your CV to cv@adept.co.za.
Only shortlisted candidates will be notified.

(* required fields)

Job Title
Personal Assistant

Department
Administration Department

Reason for Vacancy
New position

Reporting to
Managing Director and Technical Director.

Main Purpose of the Position
You will be responsible and accountable for assisting the Directors as a Personal Assistant within the business.

Duties and Responsibilities

• Deputising for the manager, making decisions and delegating work to others in the manager's absence.
• Devising and maintaining office systems, including data management and filing.
• Arranging travel and accommodation.
• Screening telephone calls, enquiries and requests, and handling them when appropriate.
• Meeting and greeting visitors at all levels of seniority.
• Organising and maintaining diaries and making appointments.
• Dealing with incoming email, faxes and post, often corresponding on behalf of the Directors.
• Taking dictation and minutes.
• Carrying out background research and presenting findings.
• Producing documents, briefing papers, reports and presentations.
• Organising and attending meetings and ensuring their manager is well-prepared for meetings.
• Liaising with clients, suppliers and staff.

Management Level and Details of the Management Component of this role if applicable
N/A Not management level.

Behavioural / Soft Competencies/ Abilities

• Service/customer orientated, strong drive to perform and achieve results.
• Ability to multi-task.
• Ability to perform under pressure.
• Relationship building and teamwork skills.
• Presentation and facilitation skills.
• Attention to detail with strong process and administrative rigour.

Education and Qualification

• Grade 12/Matric.
• A Secretarial or Administrative Diploma will be highly advantageous.

Details of Experience Required

• At least 2 years experience in a similar role, taking care of more than one Manager.
• Highly computer literate (Internet, Email, Word, Excel.)

Working Environment & Travel

• Open plan environment.
• Offices are located in Techno Park, are spacious and have facilities on the premises for snacks/lunch.
• Nice outdoor areas for breaks.

Working hours
08H00 to 17H00 Monday to Friday, flexi-time allowed.

Corporate Cultural Fit Factors
Young and interesting mix of individuals. We have a flat structure where everyone is seen as their own manager - Adept values people with initiative, and inner drive to succeed.

Other Important Information if applicable
Good communication and administration skills are non- negotiable.
Ability to communicate well in Afrikaans and English.

Fill in the form below or email your CV to cv@adept.co.za.
Only shortlisted candidates will be notified.

(* required fields)