Client Support Technician

We are an innovative, and dynamic Internet Service Provider company, currently expanding and seeking skilled individuals.

Being a market leader in our industry, we aim to provide an exceptional and stimulating work place. We offer a challenging, friendly and rewarding environment.

We are looking for a Client Support Technician to join our team as soon as possible.

Job description

The client support technician’s responsibility is to be the first point of contact for Adept’s clients and the rest of the company. This position requires the technician to field calls and respond to tickets logged via the helpdesk systems. This is to be done either via troubleshooting the issue and then resolving or escalating to the relevant departments.


  • CompTIA N+, A+, L+ or equivalent
  • MCSA or equivalent


  • CompTIA Security+ or equivalent
  • CompTIA Server+ or equivalent
  • MS SQL Database Fundamentals Exam 364 or equivalent
  • CCNA or CCND will be extremely advantageous


  • Strong knowledge on Internet fundamentals
  • Strong hardware, software and network troubleshooting skills
  • Experience within a helpdesk environment
  • Experience working within Windows, OS X and Linux desktop and server environments


  • Experience with routers and firewalls

Personal competencies:

  • Exceptional communication skills
  • Problem-solver
  • Self-starter
  • Attention to detail
  • Team player and able to work in a group environments
  • Passion for technology
  • A strong need for personal growth
Apply now!

Our Company Values

These are the values we work and live by, every moment of every day. Think you can do the same? There could be a home for you at Adept!


Our best and most memorable moments are people-based. We use the time given to us to build real relationships with our personnel as well as our clients. We see our staff grow, achieve, start families and prosper. We see our clients move from strength to strength. These personal interactions form the greatest memories and successes of all!

Growth & Innovation

Whether it’s regarding empowerment of our people or yours, we will train and let individuals take responsibility. We feel that innovators should be ingrained in growth processes from the start. This approach gives us more ideas, wider knowledge and greater possibilities!


We’re goal-driven and precision-orientated! To encourage our best, we offer our staff rewards and constant support. Coupled with rapid decision-making and constant skills transfer, this translates into service that we can be proud of!

Why Work For Us?

We pride ourselves in listening, responding and resolving, thereby creating long-lasting relationships that matter. Our clients see us as their trusted advisors, here to provide needs-specific solutions and ensure we help them meet their end goals
Stephan Wippich, Solutions Architect
The people at Adept are what truly make working here worthwhile. We are made to feel like family from Day One. We push and support one another to give our best and achieve.
Lezanne Groenewald, Sales Administrator
Every day brings a new challenge to being the best employee I can. All the different individuals make the days interesting and fun, and there’s always help at hand.
Anne Marie Malan, Office Administration Manager
I’m always encouraged to innovate and improve. My manager takes the time to educate me further, leaving me feeling motivated and eager to grow more.
Eutricha Pienaar, Senior Debtors Clerk
I love working with a unique and diverse group of people. We are one big crazy Adept family, and although we have our moments, we have lots of fun and laughter too.
Rozell Nicholles, Debtors Clerk

Send Your CV

Job seekers are always welcome to send their CVs through to us, and we will contact potential applicants should a relevant opportunity become available.

Please send CVs to