Managed Services Account Manager 2017-12-13T15:51:02+00:00

Managed Services Account Manager

We have an exciting new opportunity for a Managed Services Account Manager to join our Sales team. This person must be a strong hunter of new opportunities and have extensive industry relationships. This person must have experience in consultatively selling enterprise level managed services solutions.

This position will be based at our Stellenbosch or Cape Town offices, with additional travel required from time to time.

Position Overview

As a Managed Services Account Manager, you will be responsible for selling our full portfolio into new accounts. You will plan, organize, and control balanced sales growth, and develop and manage a qualified opportunity pipeline.

Deals would generally have a reasonable level of complexity and a medium sales cycle. You will be responsible for selling IT Outsourcing/Managed Services (End User support, Infrastructure, Cloud, Mobility, Security, Connectivity) solutions.

You must generate annual orders to meet or exceed assigned targets by driving strategic, mission critical-Managed Services and solutions to new accounts. You will grow new business by aggressively identifying and closing complex sales opportunities.

You will represent Adept’s portfolio of products and services by preparing sales and relationship strategies, quotes & proposals, executive-level prospect presentations and business transformation deals that result in a new way for clients to do business. You will be the primary relationship manager with the client during the sales cycle and have responsibility for fostering the development of new relationships.

Duties and Responsibilities

Lead the sales of a full range of services and solutions into targeted markets and proactively find opportunities to leverage and cross-sell the full Adept portfolio.

Lead the development of winning sales strategies on complex engagements including, but not limited to, pricing, competitive strategy, negotiations and navigating the relationships with key influencers in the account.

Leverage your business knowledge to identify appropriate solutions and services that benefit the client.

Utilize consultative selling methodologies to shape and influence the clients’ strategic direction.

Effectively identify and qualify prospects and present compelling business cases to management in support of obtaining pre-sales resources.

Lead and facilitate the resources allocated to effectively close sales opportunities. You will liaise between the client and Adept to resolve issues and close sales.

Develop and maintain a pipeline of new opportunities while closing existing opportunities and maintaining the quality of the CRM (Pipedrive) information.

Develop personal knowledge of industry/market sector, clients’ business challenges and the impact of potential future changes.

Be the trusted advisor to the C-level community in targeted opportunities.

Build upon your client contacts and relationships and proactively gain understanding of the client’s business problem/opportunity.

Skills, Experience & Qualifications

  • A minimum of 5 years of sales and/or industry experience.
  • A Bachelor’s degree in a related subject would be highly advantageous.
  • Successful track record of quickly qualifying and pursuing new opportunities tied to Outsourcing and End User Services, Cloud services, understanding of ISP and ICT services. Exposure selling cloud, security and mobility solutions in closing complex deals is preferred.
  • History of exceeding targets and demonstrating sales development with complex sales environment. Understanding business drivers within the industry and emerging marketplace trends.
  • Strong industry expertise, technical sales skills and a thorough knowledge of the marketplace, competition, industry segment and suppliers in order to leverage the Adept value proposition.
  • Formal sales methodology training (e.g. SPIN)
  • Microsoft Sales Professional Certifications.
  • Understanding of Networks and Topologies.
  • Firewall licensing certification will be advantageous.


Adept will offer a highly competitive remuneration package.

Apply now!

Our Company Values

These are the values we work and live by, every moment of every day. Think you can do the same? There could be a home for you at Adept!


Our best and most memorable moments are people-based. We use the time given to us to build real relationships with our personnel as well as our clients. We see our staff grow, achieve, start families and prosper. We see our clients move from strength to strength. These personal interactions form the greatest memories and successes of all!

Growth & Innovation

Whether it’s regarding empowerment of our people or yours, we will train and let individuals take responsibility. We feel that innovators should be ingrained in growth processes from the start. This approach gives us more ideas, wider knowledge and greater possibilities!


We’re goal-driven and precision-orientated! To encourage our best, we offer our staff rewards and constant support. Coupled with rapid decision-making and constant skills transfer, this translates into service that we can be proud of!

Why Work For Us?

We pride ourselves in listening, responding and resolving, thereby creating long-lasting relationships that matter. Our clients see us as their trusted advisors, here to provide needs-specific solutions and ensure we help them meet their end goals
Stephan Wippich, Solutions Architect
The people at Adept are what truly make working here worthwhile. We are made to feel like family from Day One. We push and support one another to give our best and achieve.
Lezanne Groenewald, Sales Administrator
Every day brings a new challenge to being the best employee I can. All the different individuals make the days interesting and fun, and there’s always help at hand.
Anne Marie Malan, Office Administration Manager
I’m always encouraged to innovate and improve. My manager takes the time to educate me further, leaving me feeling motivated and eager to grow more.
Eutricha Pienaar, Senior Debtors Clerk
I love working with a unique and diverse group of people. We are one big crazy Adept family, and although we have our moments, we have lots of fun and laughter too.
Rozell Nicholles, Debtors Clerk

Send Your CV

Job seekers are always welcome to send their CVs through to us, and we will contact potential applicants should a relevant opportunity become available.

Please send CVs to