Managed ICT Services White Paper
The continued health and maintenance of ICT infrastructure is of paramount importance to any organisation. ICT is typically the second-largest budget item in a business, making it a vital investment to protect.
Managed Services is the ideal automation solution with which to achieve maximum results in looking after ICT hardware and software. Apart from the advantages inherent in a service dedicated exclusively to ensuring infrastructure health, there are also significant cost savings associated with allowing a Managed Services provider to handle such operations. Additionally, having all tech-based resources fully available at all times means there is no lost productivity due to ICT-related downtime.
Service management has become decentralised more than once since the advent of the formal ICT sector. The constant clash of outsourcing vs. insourcing has meant that the definitions have not always been exact, the lines in between not always drawn exactly. A few factors remain constant, however, and it is upon these that the emphasis is typically placed. The level of automation, quicker response times and ultimately the efficacy are what determine success of managed ICT offerings.
A Solution For Managed ICT Services
Based on the design elements above, our Solutions Architects envisioned and brought about the creation of a comprehensive offerings portfolio to cater for the array of requirements. With Adept’s history in service, connectivity and both proactive and reactive support, we are confident that our Managed Services portfolio in ICT is an ideal solution to cater for current and future system needs.
Adept Internet was launched in January 1996 in Stellenbosch, and is today one of the oldest independent Service Providers in South Africa. To be Adept is to be proficient and expertly accomplished. This is what we strive for and have achieved in all our services. Many of our solutions are tailor-made, in order to perfectly suit each client’s individual requirements. We thus ensure that our approach is personal and conforms to exactly what is needed in order to be successful.