If there are no relevant positions available at the time, job seekers are always welcome to send their CVs through to us, and we will contact potential applicants should a relevant opportunity become available.
Please send CVs to firstname.lastname@example.org.
Client Support Technician
The client support technician’s responsibility is to be the first point of contact for Adept’s clients and the rest of the company. This position requires the technician to field calls and respond to tickets logged via the helpdesk systems. This is to be done either via troubleshooting the issue and then resolving or escalating to the relevant departments.
Our Company Values
Our best and most memorable moments are people-based. We use the time given to us to build real relationships with our personnel as well as our clients. We see our staff grow, achieve, start families and prosper. We see our clients move from strength to strength. These personal interactions form the greatest memories and successes of all!
Growth & Innovation
Whether it’s regarding empowerment of our people or yours, we will train and let individuals take responsibility. We feel that innovators should be ingrained in growth processes from the start. This approach gives us more ideas, wider knowledge and greater possibilities!
We’re goal-driven and precision-orientated! To encourage our best, we offer our staff rewards and constant support. Coupled with rapid decision-making and constant skills transfer, this translates into service that we can be proud of!
What do our employees have to say?
We pride ourselves in listening, responding and resolving, thereby creating long-lasting relationships that matter. Our clients see us as their trusted advisors, here to provide needs-specific solutions and ensure we help them meet their end goals.
The nature of Adept and the continuously changing ICT world really requires you to bring your ‘A-game’ everyday. I really enjoy working in the Adept family!
The culture is amazing, and not a day goes by without a lot of laughs and a feeling of positive accomplishment.