Physical Hosting – The Choices

Physical Hosting – The Choices

Businesses often struggle to balance the cost of hosting services with their actual requirements. Among the more popular solutions is physical hosting of servers. Most entities making use of such a service require little more than the basics: compliance, security,...
Implementing a successful Help Desk

Implementing a successful Help Desk

At its core, a Help Desk is a support resource. It is designed for users or clients to be able to source assistance when they are having problems with their services.  In the ICT realm, a Help Desk is often synonymous with some kind of technical support for user...