Online backup made easy

Online backup made easy

World Backup Day falls on March 31st, and in the light of digital information security, we consider a basic approach to online backup. Why data backup should not be an afterthought When looking at connectivity technology today compared to 20 years ago, who would have...
Meet me halfway – modern approaches to meetings

Meet me halfway – modern approaches to meetings

Meetings are a common source of divided opinions. Some attendees will insist that they are a waste of time and resources. Others consider them to be invaluable for communicating. Still others are on the fence, seeing both advantages and disadvantages. Whichever side...
Physical Hosting – The Choices

Physical Hosting – The Choices

Businesses often struggle to balance the cost of hosting services with their actual requirements. Among the more popular solutions is physical hosting of servers. Most entities making use of such a service require little more than the basics: compliance, security,...
Moving offices – lessons in organisational translocation

Moving offices – lessons in organisational translocation

Quietly and with a minimum of fanfare, Adept recently finished moving to our new larger offices. While this move consisted of heading one floor down in the same building, we took the time to reflect on the process. We considered how small-to-medium organisations can...
Implementing a successful Help Desk

Implementing a successful Help Desk

At its core, a Help Desk is a support resource. It is designed for users or clients to be able to source assistance when they are having problems with their services.  In the ICT realm, a Help Desk is often synonymous with some kind of technical support for user...