At its core, a Help Desk is a support resource. It is designed for users or clients to be able to source assistance when they are having problems with their services. In the ICT realm, a Help Desk is often synonymous with some kind of technical support for user...
What is a troubleshooting? Among the definitions we managed to find: a troubleshooter is “a person who locates and repairs problems”. Hence, troubleshooting is a process based on fault finding and correction. At its core it involves using a...
Other than the occasional endorsement of the call to lower/scrap tertiary education tuition fees, business has been largely silent on the financial plight of students which has lately been cast in the spotlight. Business can ill-afford to overlook its role in making...
Adept recently performed a thorough rebranding. Our entire company image, from our website to our portals, from our documents to our tagline, from our corporate clothing to our professional bodies’ site information. Yet along with all these visual changes arose...
We are aware of an outage on the Frogfoot network,which is currently affecting a small selection of connectivity clients. Our technicians are working on resolving it ASAP; we apologize for any inconvenience caused.