Project management is for everyone

Project management is for everyone

Project management is a set of skills that you should endeavour to pass on to everyone in your organisation. Whether by direct external training or lateral skills transfer, helping people develop in project management yields surprisingly positive results. Identifying...
What it takes to work in Technical Services

What it takes to work in Technical Services

Whatever name you designate to them, the Technical Services team members are the ones who look after your core infrastructure. This team is responsible for maintaining your network infrastructure. They look after the hardware and software that runs on it. They also...
Data quality matters

Data quality matters

When you process large amounts of data, it’s the quality thereof that has the greatest impact on your organisation. It is thus imperative to train yourself and your staff to care about data quality. Do this from the first step, and prevent adverse effects from...
Creating a harmonious workload balance

Creating a harmonious workload balance

What is balance, and why should you aim for it? Suppose for a moment you are standing in a square room, with tables in each of the four corners. On each table sits one of your goals: something that you want to achieve, acquire or reach. With this scenario in mind, how...
Managing client-facing events

Managing client-facing events

Our recent successful official launch of our Managed Services portfolio taught us several important lessons about corporate events. Short of an event planning company or a department dedicated to this, few SMEs inherently have the skills for full-out event management....