When you choose a VoIP solution for telephony, you are choosing a technology that's been around for over 40 years. You can thus argue that, based on this longevity alone, you're using something reliable and robust. And you're not wrong. VoIP stands for voice over Internet Protocol, and some also refer to as IP telephony. [...]
Since the first local availability of Microsoft’s Office 365 packages, Adept has successfully leveraged the solution to offer clients the best-of-breed services. With the arrival of Microsoft Azure on our shores, we work with Liquid Telecom to bring Azure to you directly. And we do so with the same excellence we’ve managed over decades of [...]
Every year (sometimes more often), the MSP realm demands a realignment of solutions. This is necessary to match the ever-changing environment that managed services cater for. In addition, the client landscape tends to shift, as new business sectors come to realise the MSP advantage. What does this mean for the Managed Services Providers, though? [...]
If you're not yet familiar with a firewall, you could be forgiven for thinking that having strong passwords and changing them often is enough to protect you and your organisation. Or could you? A firewall is... The inconvenient truth, however, is this: you need a good mix of human behaviour and technology to guard [...]
You might expect that with a ubiquitous service such as mail, making the right choice is easy. After all, it's a straightforward decision, isn't it? Consider the options, add in your budget requirements and see what fits the bill. You might expect that. You might, however, not be totally right. And what you ultimately find [...]
Physical or colocated hosting presents several choices, and both businesses and individuals can benefit from knowing which suits their requirements best. Our Senior Solutions Architect explains the basics.
The nature of Help Desks can be simplified, and so can the ways to make sure they are effective